1. Is it safe to purchase from your website?

Yes, it is 100% safe. Your privacy is completely safeguarded when visiting our website, and your personal information is encrypted in transit when you place an order online.

2. What payment methods are supported?

We accept PayPal, Visa, MasterCard, American Express, JCB, Maestro, Discover, Diners Club, GiroPay, Direct Debit, and others. Credit cards are highly suggested.

3. Can I cancel my subscription?

Yes. The 1-month plan renews automatically, however you can cancel at any time if you do not wish to renew.

4. Can I get a refund if the software doesn't work?

Yes. If the software doesn't work, you can get a refund. We provide a 30 day money-back guarantee.

5. When will I receive my money back if the refund request is approved?

After the refund request is approved, it usually takes 3–7 working days to receive the money back. It could take longer during the holidays.

1. How soon will I receive my licence key after purchasing?

Usually, the licence key will be emailed to the address you supplied during the checkout process within an hour.

2. What should I do if I didn't receive my license key?

If you cannot find the software licence key email in your mailbox or spam folder, please contact us with the payment receipt and we will respond as soon as possible.

3. How can I request a refund for a repeat purchase?

Please contact our support team if you mistakenly bought the same product twice and want to keep one subscription. Please describe the situation in detail and we'll respond quickly.

1. How many devices can I use with a single licence?

The number of devices supported depends on the type of licence you have. Please carefully review the licence plan on the order page before making a purchase.

2. What should I do if registration fails?

The registration failure may occur for a variety of reasons. Please contact us with relevant screenshots if you failed to register; we will assist you as soon as possible.

3. What should I do if lost my license key?

You can contact us with your payment email or any other information about your order, we will help to find and send you the full order information including the license key.

4. How to upgrade my plan?

Please contact us if you need to upgrade your account, and you will be required to pay the difference in price between the two plans.